Change of Service Fee Charges Notice
As a result of the higher minimum wage policy implemented on 1st May 2022 by the Malaysian Government, to accommodate the higher inflation rate, the cost in some areas of our business has been impacted. Starting 1st July 2022, Pradotec’s fee for the After Sales Support services will be changed as follows:
Diagnostic fee at RM50 (without rebate)
Labour Repair service fee at RM200 (per service/ per device)
In conjunction with the mentioned changes, Pradotec introduces the Extended Care Service Package (ExCare) with unlimited essential service for Customer who wants to better manage their hardware maintenance budget. For more information go to www.pradotec-global.com/excare to learn more.
We at Pradotec Sales & Services appreciate your business and hope to provide our services to all your identification verification solution needs. For all enquiries kindly contact – Technical Support at support@pradotec-global.com, Sales Support at commercial@pradotec-global.com, and for more information please refer to our website at www.pradotec-global.com . For urgent cases, please contact our Business WhatsApp line at +601 7614 7486
